gcdRadar
archive/Breaches & attacks/AIR-2023-0024
closedclosed 10 Sep 2023Breaches & attacks4 Confirmed real-world lossAI

Deepfake Voice Exploit Compromises Retool Cloud Services

Google Authenticator, Retool

Threat actors utilized phishing messages and a deepfake voice call to impersonate IT personnel and obtain multi-factor authentication codes. The breach resulted in unauthorized access to internal systems and affected cloud customers.

first report
27 Aug 2023
last update
27 Aug 2023

Timeline · 1

  1. 27 Aug 2023Deepfake Voice Exploit Compromises Retool's Cloud Services

Sources · 1

Research and catalogues

  1. 2023-08-27
    Deepfake Voice Exploit Compromises Retool's Cloud Services
    AI Incident Database · incidentdatabase.ai/cite/567

Titles and links belong to their publishers. The summary above is written by gcdRadar in its own words; data is CC BY-SA 4.0.

Classification

lane
Breaches & attacks
AI role
AI-enabled attack
categories
AI-assisted intrusionDeepfake fraud
severity
4 · Confirmed real-world loss
targets
Enterprise deployment
owasp llm top 10
no entry for these categories
mitre atlas
AML.T0073 ImpersonationAML.T0088 Generate Deepfakes
tags
deepfakephishingsocial-engineeringmfa-bypasscloud-breach
dates
happened 27 Aug 2023 · first reported 27 Aug 2023
origin
AI Incident Database
Derived from the AI Incident Database (CC BY-SA 4.0).
record
confidence 0.95 · created 2026-10-18 06:33Z · updated 2026-10-18 06:59Z

Lane, AI role, categories and severity come from the classifier; the OWASP and ATLAS rows are derived from the categories. How these are assigned

Copy a brief

This record as a short Markdown brief, for a ticket, a chat or a coding agent.

the brief as text
# Deepfake Voice Exploit Compromises Retool Cloud Services

https://gcdradar.vercel.app/incidents/deepfake-voice-exploit-compromises-retool-cloud-services · AIR-2023-0024 · closed 2023-09-10

- Lane: Breaches & attacks
- Severity: 4 (Confirmed real-world loss)
- Fix status: No fix needed
- First reported: 2023-08-27
- AI role: AI-enabled attack
- Products: Google Authenticator, Retool

## Summary

Threat actors utilized phishing messages and a deepfake voice call to impersonate IT personnel and obtain multi-factor authentication codes. The breach resulted in unauthorized access to internal systems and affected cloud customers.

## What to do

No action recorded; read the sources below and the vendor's advisory.

## Latest updates

- 2023-08-27: Deepfake Voice Exploit Compromises Retool's Cloud Services (https://incidentdatabase.ai/cite/567)

## Sources

- 2023-08-27 AI Incident Database: Deepfake Voice Exploit Compromises Retool's Cloud Services https://incidentdatabase.ai/cite/567

Verify against the vendor's advisory before changing production. Data CC BY-SA 4.0, https://gcdradar.vercel.app.

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