AI Chatbots Reportedly Cited Fraudulent Cruise Hotline Enabling Scams
AI Overviews, ChatGPT
Scammers manipulated search and chatbot results to display fraudulent customer service hotlines for cruise lines. Consumers who called the numbers fell victim to phishing and credit card fraud.
- first report
- 15 Aug 2025
- last update
- 15 Aug 2025
Timeline · 1
Sources · 1
Research and catalogues
- 2025-08-15Google AI Overviews and ChatGPT Reportedly Cited Fraudulent Cruise Hotline, Allegedly Enabling Successful ScamAI Incident Database · incidentdatabase.ai/cite/1187
Titles and links belong to their publishers. The summary above is written by gcdRadar in its own words; data is CC BY-SA 4.0.
Classification
- AI role
- AI-enabled attack
- categories
- Other
- severity
- 3 · Confirmed exploitation
- targets
- Google, OpenAI
- owasp llm top 10
- no entry for these categories
- mitre atlas
- no technique for these categories
- dates
- happened 15 Aug 2025 · first reported 15 Aug 2025
- origin
- AI Incident DatabaseDerived from the AI Incident Database (CC BY-SA 4.0).
- record
- confidence 0.90 · created 2026-10-18 06:33Z · updated 2026-10-18 06:59Z
Lane, AI role, categories and severity come from the classifier; the OWASP and ATLAS rows are derived from the categories. How these are assigned
Copy a brief
This record as a short Markdown brief, for a ticket, a chat or a coding agent.
the brief as text
# AI Chatbots Reportedly Cited Fraudulent Cruise Hotline Enabling Scams https://gcdradar.vercel.app/incidents/ai-chatbots-reportedly-cited-fraudulent-cruise-hotline-enabl · AIR-2025-0088 · closed 2025-08-29 - Lane: Breaches & attacks - Severity: 3 (Confirmed exploitation) - Fix status: No fix needed - First reported: 2025-08-15 - AI role: AI-enabled attack - Products: AI Overviews, ChatGPT ## Summary Scammers manipulated search and chatbot results to display fraudulent customer service hotlines for cruise lines. Consumers who called the numbers fell victim to phishing and credit card fraud. ## What to do No action recorded; read the sources below and the vendor's advisory. ## Latest updates - 2025-08-15: Google AI Overviews and ChatGPT Reportedly Cited Fraudulent Cruise Hotline, Allegedly Enabling Successful Scam (https://incidentdatabase.ai/cite/1187) ## Sources - 2025-08-15 AI Incident Database: Google AI Overviews and ChatGPT Reportedly Cited Fraudulent Cruise Hotline, Allegedly Enabling Successful Scam https://incidentdatabase.ai/cite/1187 Verify against the vendor's advisory before changing production. Data CC BY-SA 4.0, https://gcdradar.vercel.app.
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